Tom T Yyi

10 years of garbage.

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Where to start. Living in Vegas and watching my Red Sox, year after year I get blacked out when playing SF, AZ, SD, LA and Oakland. Seems I’m in everyone’s territory at the same time! Bought a new 80” LG for last season. Suddenly these crooks only support Android TVs which means only Sony I think. Last year was the first season in 10 that I didn’t have a stroke game after game over freezes etc. it’s not my network. This year, back to the AppleTV. First, they don’t support AppleTV for spring training, finally getting it to work for opening day. Then, EVERY SINGLE “G-D” I have to log out and log back in to watch. Total PIA! As to their customer service, I think the pluck every migrant coming across the border and gives them a phone or text msg app because nobody over there knows anything nor can they help. No postgame. Thanks for watching screen comes on about the same time the catcher realizes he’s caught strike three to end the game! A total joke but thanks to Congress we’re at their mercy every year!
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Anonymous
map-marker Barstow, California

PROBLEMS

I get the app free with my phone but, if I had to pay for it, I wouldn't. I have only been able to access the app 1 time this whole week, the remained of the week, it was, "temporarily unavailable." It isn't all that temporary when it is 6 out of 7 days!
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Pdunk

Milwaukee Brewers versus the Padres

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Homeplate umpire does not call strikes consistently he has a bad eye he calls outside pitch strikes for the Padres Brewers are pitching better and he does not calls right he has change the game he has a very bad Umpire he gets paid too much he should be consistent he’s not
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joseph g Ubu
map-marker Irvine, California

Recently many more crashes on my apple tv.

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i usually get a few innings ok, then app crashes. Last year this was not a problem. Also inning indexing sucks. Often takes you to the wrong inning, especially if the game recently ended. They also need to find a way to not give away when a game goes extra innings. this year the figured out they need to show just 9 innings in the innings index, but the time index line gives it away. (2hours left in the 8th? obviously going to extras.) We want to watch a game without knowing if it went to extras. It’s a spoiler!
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Jerry R Rhu

Be careful - you're probably blacked out

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MLB TV is useful for only a narrow band of fans: If you are fan of a team out of your area. If you live within the area of your favorite team but just want to stream their games on your mobile device (can't get to a TV) forget it.

They ripped me off for over $100, shame on me for not understanding the restrictions but they don't exactly hit you between the eyes with them in their ads.

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Loss:
$100
Pros:
  • Website was good
Cons:
  • Product is useless to me
Reason of review:
Not as described/ advertised
2 comments
Guest

Same here, I will never subscribe again. Took my money and didn't care is I was an "Unserved Fan" as they call it, lol what a scam.

Hector B Iel

You're preaching to the choir, but MLB doesn't care! As long as people sign up to stream the games the powers that be will ignore any complaints from diehard baseball fans.

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Hector B Iel
map-marker Rochester, New York

Poor Service, Too Many Restrictions

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Updated by user May 26, 2019

May, 2019 MLB .TV told me to turn off the the "Hide Spoilers" option under the SETTINGS tab at the top of the screen. When Hide Spoilers is set to "ON", it hides the scores of the games broadcasted that day.

Why the web developers think this is a desirable option is puzzling. The complaint has be resolved to my satisfaction and can be closed.

Original review Apr 26, 2019
1. This year (2019) I noticed the GAMES banner at the top of the streaming webpage no longer shows the scores of each game! We can see the teams that are playing and the current inning but no score. This is an inconvenience because now I have to open another website to see what the score is in order to view another MLB.TV game I am interested in watching. 2. It seems that AT&T SportsNet does not show the home team broadcast for certain games when the Pittsburgh Pirates are at home or away.This is the only network that does this as all the other networks give the MLB.TV subscriber a choice between watching the home broadcast or the away broadcast. 3. Many subscribers complain about the blackout restrictions and I agree wholeheartedly. I assume the purpose of the blackout is to get customers to go and watch the game live but when a subscriber lives more than 300 miles away from a ballpark the blackout restriction is ridiculous. 4. Too many repetitive commercials. Last year it was Scotts lawn chemicals, this year it's Justin Verlander's allergies. I can understand the reason for commercials if the games are broadcast for free by a local affiliate but paid subscribers pay to watch the games, not the commercials! Maybe subscribers should charge the networks for using our broadcast time to watch their advertiser's products or services ***
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Reason of review:
Poor customer service

Preferred solution: Add the scores back to the GAMES banner, lift the blackout restrictions, stop showing repetitive commercials

1 comment
Hector B Iel

Today I called MLB.TV about the SCORES not appearing when I opened the GAMES banner. This was after several emails that I sent to them which included a screen capture of my complaint.

A customer service representative asked me to toggle the SETTINGS option that displays next to the GAMES option at the top of the streaming webpage. She said to turn off the 'Hide Spoilers' selection under the GENERAL tab.

I did that and the scores magically appeared on the GAMES banner! I don't know what the thinking was that blanking out the scores of in-progress games was a desirable feature but it makes no sense to me at all.

Anonymous
map-marker Leonardo, New Jersey

Lock up as time does not keep running

Watching my nephew on Pawtucket Red Sox Pitching - *** NO the friggin screen locks up as the time does not keep running at the bottom of the screen. ARE YOU KIDDING ME!!!! Got to leave the game & sign back in & then ONLY 8 SECONDS of live game before it locks up again. All other games are find. The Pawsox game give me 8 seconds. ARE YOU KIDDING ME!!!! Wtf
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Steve W Ukr

Terrible streaming

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Streaming on a computer...freezes, muddy picture, loading Streaming on a Roku ultra 2018... freezes, muddy picture loading, errors Streaming on an Amazon Firestick...freezes every 30 seconds or so. Every other app on the Roku and Firestick works perfectly, so what is wrong with MLB.TV. Service worked great last year
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Cons:
  • Streaming problems
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

Kiera L

Product is not compatible with customer apple tv

Cannot get game i subscribed to . NYY. And tech support “fishes” for the solution.... I have spent hours with tech support who are helpless to correct the incompatible software/ hardware.
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Loss:
$1
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Had a similar experience with my smart TV and Amazon service. The games show with the 7 day trial and subscription offer, but no credit for the subscription I paid for.

Too late to cancel for this season, but cancelled the renewal just in case I forget. Rip off.

Bennett H Nuo

Phooie for Philadelphia

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I paid for a one year subscription for one team, the Phillies. Since I live 2 1/2 hours(if traffic isn't bad) from Citizens Bank Park I figured I would at least be able to watch away games that were not in my blackout area. WRONG VERY, VERY, WRONG! The Phils just spent a 4 day weekend in Colorado. How many games could I watch in real time? ZERO. All subject to blackout. Tonight the game is in New York City, which isn't in my designated blackout area, so can I watch in real time? NO! It's blacked out. I tried to get a refund and was told that could only happen if I had cancelled prior to 5 days passing after sign up. Do not buy this product if you want to see Phillies games. It's one 24 carat ripoff!
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Loss:
$91
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

William D Pjt

MLB Subscription CON/FRAUD

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I emailed mlb on my fifth day of free trial and asked for a refund. I was told that it was no problem and to expect my refund in 5 to 6 business days.

Today I received an email from mlb saying I had been denied my refund. This is a classic case of fraud by a large company that does not value customers. I can not deal with fraudulent businesses.

So good bye mlb. I will do my best to pass on my experience with mlb to everyone I cross paths with so that they don't get defrauded the way I was , today...

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Pros:
  • Cancelling
Cons:
  • False advertising to get your to subscribe
1 comment
Guest

After the BS from MLB pulling out of Georgia All Star regarding voting law. They are suppose to be an entertainment industry, not a political forum.

I like many will never watch MLB again. Perhaps, if there wasn't such turmoil and and cheating in the last election, new laws wouldn't have to be made.

I'm a registered Democrat, have been for years but after the blatant cheating I will never vote for another democrat, watch MLB or the NFL again. If the only way the democrats can win is by cheating, I done being a voting democratic.

Anonymous

It's just terrible

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Looping ads non stop. Since most of us work say you want to watch day game. Your stuck watching 3 minutes of ads after paying 120+ dollars. Ok ads on top of subscription hulu does it but to make matters worse is this... If you have 3.5 hour game. Team does pitching change takes 45 seconds your watching 3 more minutes of ads. A 3.5 game turns into a 4.5 affair. Also they put any replay game on 90 minute delay. You can't watch it until game has been over for 90 minutes. This was recently added. Just stream your games. MLB wants to nickle and dime everyone (including players) don't give them your money this. Its utterly awful.
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Pros:
  • Baseball
Anonymous

Have you tried to watch mlb tv on your PC lately?

You CANNOT skip commercials - all the controls are taken away during the commercials - you can ff only to the next set of...you guessed it...commercials. Aren't we PAYING for this stuff? Who the heck do these guys think they are anyways...this is tyranny I say!!
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Loss:
$50
Reason of review:
Who the *** blocks the controls so you HAVE to watch the commercials...

Preferred solution: Just get rid of the commercials...we are paying for it anyways.

Anonymous

Pissed

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You no longer support sony smart tv. Thanks for ruining baseball season.
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1 comment
Guest

Oh, okay. Same thing happened to me.

Just wasted $40. No credit for my paid subscription through Amazon (also have a Fire Stick on another set) on my smart tv.

Rip off. Should have read these complaints before purchasing.

Timothy W Kvr

NEVER buy Roundup

9 innings. AT least 17 ad breaks. Roundup, Statcast, and either Roman or chevy. EVERY DAMN TIME! Can't stand it anymore
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Reason of review:
Paying for ads

Preferred solution: stop the freakin' ads

1 comment
Guest

Please stop these adds. So annoying.

Will not renew if this doesn’t stop. I pay for this.

Will not again who’s idea was this to annoy the crap out of us fans. Which by the way MLB is loosing every day.