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Mlb Tv - Terrible

Signed up for one month and was charged 4. Customer service pulled tapes and even hear me say I signed up for one month. My 88 year old Mom watched 3 games and I was charged $100 for one month. Very very untrustworthy
Company wrote 0 private or public responses to the review from Nov 28.
1.0
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Style and Design
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Website
#1409909
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Mlb Tv - Sucks

Customer service Was so bad they barely spoke English did not fix my problems and took my money with no refund and couldn’t even cancel my subscription I have to do it my self It’s so sad cause I love baseball and the people ruin what it stands for
Company wrote 0 private or public responses to the review from Oct 27.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1389517
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Mlb Tv - Pete and re-pete

Repeating the same commercial over and over and over and over and over and over, etc. you get the picture? It’s stupid!!
Company wrote 0 public responses to the review from Oct 12.
#1380449
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Mlb Tv - Can't log in to cancel the free 5 day subscription

Watched red sox yankees game 4 ..there wont be a game 5 so i tried to log in with email and password i used to set it up.. It denied me...dont want my credit card to be automatically resubscribed after the free first 5 games or 5 day offer
Company wrote 0 private or public responses to the review from Oct 10.
1.0
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Product or Service Quality
#1377984
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Mlb Tv - Cancel NOW or auto-renewal will get you!

Go to https://www.mlb.com/live-stream-games/help-center/billing-may-i-cancel-any-time
Company wrote 0 public responses to the review from Oct 06.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1374902
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Mlb Tv - No more radio broadcast on PS4

The last update on my PS4 Mlb app got rid of the radio broadcast overlay on archived games. WTF!
Company wrote 0 private or public responses to the review from Oct 05.
#1373721
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I have contacted this organization approx. 7 times trying to get a refund when my 73 year old husband got on the wrong site to order AZ Fall ball tickets. This site kept telling him he reached it in error and would not accept his purchase so he kept redoing it 3 times....
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Company wrote 0 private or public responses to the review from Sep 18.
1.0
I didn't like
  • Customer service and account results inadequate
  • Web site issues
#1358941
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MLB TV no longer worth the headache.

I have not been able to watch a single complete game without constant buffering, skipping, restarting issues. In the past these problems were occasional but now are continual and constant. I've purchased this service for years but NEVER AGAIN.
Company wrote 0 private or public responses to the review from Sep 14.
#1355336
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I paid full amount for MLB - Extra Innings. Why in the *** would they black out or not carry the SF Giants games, which is what I purchased the service for. I live in Los Osos, suburb of San Luis Obispo 231+ miles from SF and nearly the same to Los Angeles. Now that I...
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Company wrote 0 private or public responses to the review from Sep 12.
Anonymous
Gary

Feel your pain, brother. MLB "TV territories" are insane. Mt Vernon IL is 79 miles SE of St Louis and 300 miles south of Chicago, and only blacks out the Cardinals (makes sens...

1.0
I didn't like
  • Blackouts and lack of sf giants coverage
#1353881
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Can’t get through 30 seconds of play without a streaming issue. And I have a gigabyte connection. No problem with Netflix, Hulu, or Amazon Prime. Just MLB.tv. Almost not worth watching.
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Company wrote 0 public responses to the review from Aug 28.
Anonymous
Brian C

I agree. Continues to freeze up. MLB need to upgrade this app if they want to retain customers. It’s not like the don’t have the money to do it right. C’mon man! And why do I ...

#1341235
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